Prescription

Prescription

Effective January 1, 2025, CVS Caremark is our new prescription provider. Learn more by visiting the CVS Caremark Resource Hub. Click here for CVS Caremark Contact Information and FAQs,

 

When you enroll in one of the medical plan options, you are automatically provided with prescription benefits through CVS. 

 

To register or log in to your CVS Caremark online member account, click here!
  • Do your covered dependents need access to CVS Caremark? Click here for detailed instructions to get them set up

 

CVS Caremark Contact Information:

  • Customer Care (Active/Pre-Medicare): 1-833-840-7957
  • CVS Specialty: 1-855-299-3262
  • Appeal Fax: 1-866-443-1172
  • Prior Authorization (for physicians): 1-800-294-5979
  • Fax number for doctors to send prescriptions: 1-800-378-0323
  • Phone number for the doctor to call in a script: 1-800-378-5697
  • Pharmacy Help Desk (for pharmacies to call for processing): 1-800-364-6331
  • Website: https://caremark.com
  • Caremark.com Website Support Team: 1-877-460-7766
Key Prescription coverage features:
  • Different pricing structures or “tiers” enable you to control costs based on the type of medication you select.
  • Click here to price a medication, locate a pharmacy, or get see a benefits overview.
  • Use of the Mail Order Program is required for most maintenance medications. This home-delivery service allows you to purchase up to 90-day supplies of maintenance medications for the cost of two co-pays. If you use insulin, you may be eligible for a program that caps your copay at $40 for a 30-day supply.
  • Access Teladoc for FREE Diabetes & Hypertension Management program that provides cellular-enabled glucose meter and free unlimited testing supplies or a free blood pressure monitor, digital access to track and share your health progress, and access to certified coaches.
    • Click here to read more information on the Diabetes Management Support Program.
    • Click here to read more information on the Hypertension Management Support Program.
    • To get enrolled in one of these programs, or both, visit TeladocHealth.com/Smile/INFRAMARK or call 800-835-2362

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