• **Only Property Owner can set up New Service for tenant by submitting the Renter Agreement**


Monthly Base Water Rate $38.81

Monthly Base Sewer Rate $23.11

Monthly Trash Rate $12.00

Residential Water Rates

0-8,000 gallons $3.57/1000 gallons
8,001-12000 gallons $4.31/1000 gallons
12,001-15,000 gallons $5.40/1000 gallons
Over 15,000 gallons $6.48/1000 gallons

Residential Sewer Rates

0-8,000 gallons $2.12/1000 gallons
8,001-12,000 gallons $3.00/1000 gallons
12,001-15,000 gallons $4.00/1000 gallons
Over 15,000 gallons $5.00/1000 gallons



Contact the Heartland HOA for all Waste Collection related questions at 972-564-1511


Owner Deposit $100  (Proof of ownership required /Closing disclosure)

Application Fee $75

Service Initiation Fee $30

Transfer fee $5

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If a delinquent tag is issued you may be subject to a delinquent tag fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit
Contact Us

(281) 579-4500


HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 7:00 AM – 7:00 PM (CST)


(281) 398-8211

Payment Options


QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268

Check Free Payment Option to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)

Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)

North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX  75126
Office Hours: 8:00 AM – 5:00 PM (CST)             email:

Horizon Office
14100 Horizon Blvd
Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)