New Service customers must complete service agreement located at:
13034 Eastlake Blvd., Ste D-E
El Paso, TX 79928
Renters must have the following documents:
Valid Picture ID
Lease Agreement
Home owners must have the following documents:
Valid Picture ID
The Plat Survey from your closing documents (looks like a map of your property)
*For same day service must have all documents submitted and all fees paid before 4pm (MT)
Basic Fee: 0-4 cubic feet $68.21 (includes water, wastewater, and solid waste collection)
Residential Water Rates
0-4 cubic feet | Included in basic fee |
4 - 20 cubic feet | $2.68/cubic foot |
21-50 cubic feet | $5.93/cubic foot |
Over 50 cubic feet | $8.27/cubic foot |
Residential Sewer Rates
0-4 cubic feet included in basic fee
Plus 90% of actual water used
Plus $2.16/cubic foot
GARBAGE
El Paso Disposal LP 915-772-7495
Residential Deposit $50
Transfer Fee $40
Application Fee $25
Total $155 must be paid with Cash, Check, Money Order or Cashier's Check prior to start of service.
CUSTOMER SERVICE
(281) 579-4500
EMAIL: MUDCustomerService@Inframark.com
HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 7:00 AM – 7:00 PM (CST)
FOR EMERGENCIES AND AFTER HOUR ASSISTANCE
(281) 398-8211
HOURS OF OPERATION: 24/7
Online: PayMyInframarkBill.com
QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)
In-Person: Checks, Money Order or Cashier’s Check ONLY
Phone: (281) 579-4500 (Select Option 1)
Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268
Check Free Payment Option CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)
Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)
*Credit/Debit Card payments, convenience fee of 3% of payment amount
*Electronic Check, convenience fee of $1.00
*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service
Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)
Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST
Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX 79928
Office Hours: 8:00 AM – 5:00 PM (MT)
North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX 75126
Office Hours: 8:00 AM – 5:00 PM (CST) email: CSNTO@inframark.com
Horizon Office
14100 Horizon Blvd
Horizon City, TX 79928 Office Hours 8:00 AM -5:00 PM (MT)
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