RESIDENTIAL WATER RATES
0-4,000 gallons | $18.20 |
4,001-10,000 gallons | $0.95 /1000 gallons |
10,001-15,000 gallons | $1.30 /1000 gallons |
15,001-20,000 gallons | $1.60 /1000 gallons |
20,001+ gallons | $2.00 /1000 gallons |
RESIDENTIAL SEWER | $43.69 /Month |
WHCRWA FEE | $3.6915/1000 gallons |
For more information on this fee, please visit the authority website: whcrwa.com
WCA Waste
281-368-8397
Please contact your trash provider regarding containers and pick-up days.
Application Fee $35
Connection Fee $40
Owner Deposit $50 w/ Proof of Ownership
Tenant Deposit $75 w/ Lease Agreement
March 31, 2020
ATTENTION--COVID-19 Announcement 3-31-2020
At WCA, our highest priority continues to be the health and well-being of our customers and staff during an evolving situation. Last night, we learned that one of our drivers has tested positive for the COVID-19 virus. As a precaution, the helpers and other drivers who have been in close contact with this driver have been quarantined.
How Will This Affect Your Service?
WCA provides an essential service for the Houston Metroplex and our mission is to provide the best service possible to our communities. For now, our priority will shift to collect the putrescible waste first. This is the material that begins to breakdown and decompose first in the Houston heat.
This means that residents need to separate their putrescible waste from their bulk waste to ensure proper and timely collection. A two-bag maximum for bulk, per home, will be picked on your scheduled service day. WCA/VF Waste Services will not be collecting carpet or construction materials as regular collection related to this event.
Recycle Services (*Please see exceptions below):
Effective Tuesday, March 31, 2020 – Until Further Notice
We are suspending recycle service for the greater Houston area.
Back Door Services (*Please see exceptions below):
Effective Tuesday, March 31, 2020 – Until Further Notice
WCA is requesting that communities receiving backdoor service, under normal conditions, bring their containers curbside for the remainder of this event.
Please note, suspended services due to this event will not be made up or pushed to another service day.
WCA/VF Waste services made these decisions due to the severity of the conditions, and safety concerns to our community and the WCA family. We thank you for your partnership and for your patience and continued trust in WCA/VF Waste Services.
Please take care and be Safe throughout the remainder of this event.
Sincerely,
WCA/VF Waste Services Municipal Department
Please Note:
Phone: 281-368-8397
Email: CSHouston@wcamerica.com
CUSTOMER SERVICE
(281) 579-4500
EMAIL: MUDCustomerService@Inframark.com
HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 7:00 AM – 7:00 PM (CST)
FOR EMERGENCIES AND AFTER HOUR ASSISTANCE
(281) 398-8211
HOURS OF OPERATION: 24/7
Online: PayMyInframarkBill.com
QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)
In-Person: Checks, Money Order or Cashier’s Check ONLY
Phone: (281) 579-4500 (Select Option 1)
Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268
Check Free Payment Option CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)
Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)
*Credit/Debit Card payments, convenience fee of 3% of payment amount
*Electronic Check, convenience fee of $1.00
*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service
Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)
Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST
Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX 79928
Office Hours: 8:00 AM – 5:00 PM (MT)
North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX 75126
Office Hours: 8:00 AM – 5:00 PM (CST) email: CSNTO@inframark.com
Horizon Office
14100 Horizon Blvd
Horizon City, TX 79928 Office Hours 8:00 AM -5:00 PM (MT)
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