DOCUMENTS

RATES

 

Residential Water Rates

Minimum Monthly Water Charge $40.00 

0-14,999 gallons $2.90/1000 gallons
15,000-29,999 gallons $3.60/1000 gallons
Over 30,000 gallons $4.50/1000 gallons

Residential Sewer Rates

Minimum Monthly Sewer Charge $10.39 

Over 1,000 gallons $5.92/1000 gallons

GARBAGE

$15.00 Monthly Trash Pick Up 

Republic Services  972-225-4207

 

FEES

Owner Deposit $100 with check/money order/cashier's check only, prior to start of service (Proof of ownership required /Closing disclosure)

Tenant Deposit $200 with money order/cashier's check only, prior to start of service (Lease agreement required)

Application Fee $15

  • If your bill is paid after the due date on bill, you will be subject to a late fee.
  • If a check payment is returned unpaid by your bank (for any reason), you will be subject to a returned check fee.
  • If a delinquent letter is issued due to delinquency, you may be subject to a delinquent letter fee.
  • If a delinquent tag is issued you may be subject to a delinquent tag fee.
  • If turned off for nonpayment, you will be subject to a reconnect fee and may be subject to an additional deposit
  • If a request is made for service to be temporarily disconnected (for any reason) you will be subject to a turn off fee and a fee to resume service.
Contact Us

CUSTOMER SERVICE
(281) 579-4500

EMAIL: MUDCustomerService@Inframark.com

HOURS OF OPERATION (Closed for Major Holidays):
MON-FRI 7:00 AM – 7:00 PM (CST)

 

FOR EMERGENCIES AND AFTER HOUR ASSISTANCE
(281) 398-8211
HOURS OF OPERATION: 24/7

Payment Options

Online: PayMyInframarkBill.com

QR Readers “InstaPay” (Credit/Debit Card or Electronic Check)

In-Person: Checks, Money Order or Cashier’s Check ONLY

Phone: (281) 579-4500 (Select Option 1)

Mail-In:
Address the envelope and form of payment to your MUD District
P.O. BOX 684000
Houston, TX 77268

Check Free Payment Option  CheckFreePay.com to find a location near you. Scroll to bottom of page to enter your zip code.(must have copy of your bill)

Auto Draft (please click on “PAY MY BILL” at the top of page to register your account)

*Credit/Debit Card payments, convenience fee of 3% of payment amount

*Electronic Check, convenience fee of $1.00

*There is a 24 hr. waiting period to initiate electronic payments for districts requiring startup fee payment prior to service

Payment Locations
Katy Office
2002 West Grand Parkway North
Katy, TX 77449
Office Hours: 7:30 AM – 5:00 PM (CST)
(Payment lobby and payment drop box located on the North side of the building)

Austin Office
14050 Summit Dr #103
Austin, TX 78728
Office Hours: 7:30 AM – 4:00 PM (CST

Paseo Del Este
13034 Eastlake Blvd., Ste. D-E
El Paso, TX  79928
Office Hours: 8:00 AM – 5:00 PM (MT)

North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX  75126
Office Hours: 8:00 AM – 5:00 PM (CST)             email: CSNTO@inframark.com

Horizon Office
14100 Horizon Blvd
Horizon City, TX  79928                                        Office Hours 8:00 AM -5:00 PM (MT)